I just placed an order. How long will it take for me to receive my order?

We do all we can to ship your order as quickly as possible. Please allow at least 10 to 15 business days for your order to arrive.

How is my order being shipped to me?

Do you currently ship orders outside of the US?

We currently ship to US, Canada and US Territories only. There is a separate shipping charge for each product.

Are there any additional charges for orders to Canada and the US Territories?

Please be advised that customers outside the Continental U.S. must add $5.95 per item to the cost of S&H, and generally add 2 weeks additional transit time. In addition, Canadian orders must add Provincial GST.

How do I request a refund or make a return?

Please contact Customer Service. We will be happy to assist you.

If I order products from the Billy Blanks website, is my credit card secure?

Yes. The Billy Blanks website uses secure server sockets layer (SSL) technology, which is the industry standard protocol for secure Web-based communications.

What do I do about damaged or defective merchandise?

Please contact Customer Service. We will be happy to assist you.

How do I join The Billy Blanks® Club?

Click here to learn more about The Billy Blanks® Club. To sign up, you simply purchase the Web Club membership (Add to Cart) and complete the checkout process. Your Web Club membership will be ready shortly after.

I forgot my password for my account, what do I do?

The My Account page offers online password retrieval. If you have forgotten your password reminder or have other questions regarding Accuont of Billy Blanks Club access, please contact Customer Service. We will be happy to assist you.

How do I become a testimonial in Billy Blank's next infomercial?

Click here to submit your testimonial or send an email to testimonials@billyblanks.com

How do I cancel my Club membership?

Please contact Customer Service. We will be happy to assist you.